Overview of Online Food Ordering Business

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Enabling customers with online menu system with list of cuisines offered by one or more restaurants, is the key objective of online food ordering websites. Online food ordering is very advantageous compared to traditional dine-in at restaurants. With latest technology improvements and increase in Internet users, online food ordering industry posted more sales in the recent years. It is very difficult for restaurants to manage orders manually. Online Ordering system can help restaurants to reduce man power for restaurants and help in effective order management for take-away and home delivery.

How Online Food Ordering Works

When the visitors landed on the food ordering application or websites, list of cuisines will be provided and they can order with just a click from anywhere. Some websites allow users to add special instructions before confirming the order. Once the payment has been confirmed, your order will be delivered to the address provided. Both take away and home delivery options are available.


1. Consumers can order food anywhere anytime provided the address is within the delivery circle.

2. Compared to dining in at the restaurant, consumers don't need to worry about the seat availability and current traffic status.

3. More discounts and food coupons are available for regular customers.

4. Variety of payment options available and it helps to pay with Credit/Debit Cards or Internet Banking.

5. Compared to traditional menu booklets, viewing menus online enables better selection of dishes and enhances overall consumer experience.

6. If you are having a busy schedule on the day which gives only limited time for lunch, online food ordering will be very much advantageous compared to traditional dine-in at restaurants.

7. For restaurants, less man power is needed and this type of food ordering reduces the communication errors between the customers and the waiter.

8. Menus can be managed easily which eliminates the printing cost of menus, if the food prices are changed.

9. You don't need a computer to order your favorite food. You can order from any devices with good internet connection.


1. In take away orders, possible loss for restaurant may occur if the customer didn't arrive at the restaurant for pick-up.

2. Having similar dishes at home and restaurant can make a real difference. However for business meetings, dining in at the restaurants will be preferable.

3. Needs phone verification for proceeding into order confirmation eliminating losses due to fake orders.


Source by Shafi Ahamed

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